Privacy policy

Last updated: August 6, 2026

At the Agartha Cards online store, we respect your privacy and are committed to handling your personal data responsibly.

This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and what rights you have as a user of our online store.

1. Data Controller
The data controller is:

Agartha Cards
Address: Ulica XXX. divizije 23, 5000 Nova Gorica
E-mail: info@agarthacards.com

2. What Personal Data We Collect
When using our online store, we may collect the following personal data:

first and last name,
delivery and billing address,
email address,
telephone number, when provided by the customer,
order information,
information from communications with us,

We do not store payment card information. Payments are processed through secure third-party payment providers.

3. Purpose of Processing Personal Data
We use your personal data for the following purposes:

Order Processing

We need your information to:

receive and process orders,
prepare and dispatch products,
communicate with you regarding your order,
handle complaints and inquiries.

Compliance with Legal Obligations

We use your information to:

issue invoices,
maintain business records,
comply with tax and other legal obligations.

Improving Our Services

We may use website usage data to:

improve the operation of the online store,
analyze website traffic,
improve the user experience.

Marketing

If a user subscribes to receive newsletters or marketing communications, their data will be used solely for this purpose and based on their consent.

You may unsubscribe from marketing communications at any time.

4. Legal Basis for Data Processing

We process personal data on the following legal bases:

performance of a contract (processing orders and delivering products),
compliance with legal obligations (invoices and tax regulations),
your consent (e.g. marketing communications),
legitimate interests (improving services and ensuring the security of the online store).

5. Sharing of Personal Data
We do not sell your personal data or share it with unauthorized third parties.

For normal business operations, we may share data with trusted service providers, such as:

Shopify – online store platform,
payment providers – for secure payment processing,
delivery services – for order delivery,
accounting service providers – to meet business and legal obligations,

analytics and marketing service providers, if we use such services.

These providers may process personal data only within the scope of the services they provide.

6. Payments

Payments are processed through secure payment systems.

Agartha Cards does not have access to or store complete payment card information.

7. Delivery

We use external delivery services to deliver orders.

The information necessary for delivery (name, address, and contact details) may be shared with the selected delivery provider solely for the purpose of completing the delivery.

8. Cookies

Our online store uses cookies for: